From Matatus to Ride Apps: How I Really Got Around Nairobi

“Nairobi is not for the weak.”

That sentence followed me all the way to Kenya. It lived in voice notes, warning messages, side conversations, and unsolicited advice. Don’t walk alone. Don’t let people hear your accent. Don’t exchange money outside. Don’t trust anyone. And once they know you’re new? They’ll overprice you without blinking.

This was my first international trip as a teenager. Nairobi was my entry point into the world. And even before I arrived, I was already bracing myself.

The funny part is—I came from Addis Ababa. Another capital. Another city that knows noise, chaos, warmth, and survival. I wasn’t new to cities. I wasn’t sheltered. And yet, fear doesn’t care about your résumé. When I landed, Nairobi felt unfamiliar in a way that made me shrink.

So when people talk about getting around Nairobi, they often mean routes, apps, and prices. But for me, it started with something much smaller: courage.

I stayed inside my hotel room more than I’d like to admit. I was scared to leave. Scared to exchange my dollars. Scared to ask questions. Scared to get lost and look foolish. Nairobi existed right outside my window, loud and alive, while I watched it quietly from behind glass. And then, in my last few days, something shifted.

A wide-angle panoramic view of the Nairobi night skyline at dusk, with city lights twinkling under a deep blue and purple sky.
A city that never sleeps: Nairobi’s skyline glowing as the sun sets. Image from Wikimedia Commons.

Watching a City Through a Hotel Window

There’s a strange loneliness in being in a city but not in it. I could hear Nairobi before I touched it. The horns. The voices. The music drifted up from the street. Every morning, I stood by the window telling myself I’d go out after breakfast. After one more scroll. After one more moment of courage.

I didn’t know how to get a SIM card. I didn’t know which transport was safe. I didn’t know how much things were supposed to cost. And asking felt risky—like asking would expose how new I was. So I stayed indoors, rehearsing scenarios in my head. What if they scam me? What if I don’t understand the accent? What if I get stuck somewhere?

By the time my trip was almost over, regret crept in. I hadn’t traveled all this way to hide. On one of my final mornings, I went to the hotel desk and asked them to book me a ride. My voice was calm, but my stomach wasn’t. I told myself I wasn’t being brave; I was being practical. Just one trip. Just the market. Just to say I tried. That ride felt like crossing an invisible border.

A woman in a beige dress sits on a sunny windowsill, holding an open book and gazing out an open window at a bright city street.
Watching Nairobi move from my hotel room. Image from Freepik.

The Market, the People, and the East African Vibe

The market was alive in a way no guidebook can explain. Before I even knew what I was looking for, someone spoke to me. Then another. Conversations didn’t feel forced—they flowed. Smiles came easily. Jokes landed. And suddenly, I wasn’t navigating Nairobi alone anymore.

I made friends that day. Real ones. The kind that ask where you’re from and then immediately claim you as their own. “Ohhh, you’re East African,” one of them laughed. “We vibe differently.” And it was true. There’s something about East Africans—a shared rhythm, a familiarity that skips introductions. We talk like cousins even when we’ve just met.

They noticed my hesitation immediately. “Do you have a SIM card?” one of them asked. I shook my head. “Come,” another said. “We’ll fix that now.”

Within minutes, I had a local SIM, data, and—more importantly—confidence. They showed me how to top up, how to book rides, and which apps to trust. Suddenly, getting around Nairobi didn’t feel like a mystery. It felt learnable. They taught me greetings in Swahili. Simple ones. Habari. Asante. I used them awkwardly at first, but the response was instant. Faces softened. Prices adjusted. Conversations opened.

Language didn’t just help me communicate—it protected me. And somewhere between laughter and learning, I realized something important: independence doesn’t mean doing everything alone. Sometimes, it means letting the right people help you start. The only problem was—I only had two days left.

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See the Nairobi market ‘vibe’ in action: Fellow traveler Lorie Lawson experiences the same shift from sensory overload to feeling right at home among the stalls. YouTube video by Lorie lawson.

When Time Is Short, You Try Everything

When you realize time is running out, fear stops negotiating. We sat together, half-joking, half-serious, asking the most important question: What haven’t you done yet? The answer was simple. Everything.

So we decided to compress the experience. No more caution. No more “next time.” If Nairobi was going to teach me how to move, I was ready to learn fast.

That was the moment my mindset changed. I stopped seeing myself as a cautious visitor and started acting like a curious participant. I wasn’t just observing the city anymore—I was stepping into its rhythm. And that’s when we started with the matatus.

A warm, sunlit photo of four friends with natural hair sitting around a wooden cafe table, laughing joyfully while holding white coffee cups.
No more “next time”: The moment a conversation turns into a bold plan to see it all. Image from Stockcake.

Matatus: Noise, Music, and Temporary Family

If Nairobi has a heartbeat, matatus are where you hear it loudest. Matatus are privately run minibuses—part public transport, part moving personality—that ferry people across the city. The first time I got into one, my senses overloaded instantly. The space was small, crowded in a way that ignores personal boundaries. Music blasted from speakers like a declaration. Afrobeats. Gengetone. Bass so heavy it felt physical.

I remember thinking, How is this allowed? And then, why do I kind of love it?

My knees touched strangers. Someone laughed when the beat dropped. A woman across from me started moving her shoulders, subtle but confident. I followed without thinking. In that moment, nobody was a stranger. We were all just bodies moving to the same rhythm.

Yes, it was noisy. Yes, it was overwhelming at first. My ears protested. My brain begged for quiet. But the body adapts. Always does. What surprised me most were the connections. Temporary, yes—but deep in a way only shared chaos creates. A joke here. A knowing look there. A collective sway when the road curved sharply.

Matatus aren’t just transport. They’re social spaces. They teach you how Nairobi breathes. I tell everyone this: try it at least once. Preferably during work hours when traffic isn’t cruel. It’ll still be crowded, but manageable. At night? Only with Kenyan friends. Not because Nairobi is dangerous by default, but because cities reveal their rules slowly, and locals read them best.

Matatus are the cheapest, wildest experience you can have in the city. And once you survive one, something in you changes. Confidence, maybe. Because after that, ride apps felt easy.

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The heartbeat of Nairobi: Lights, music, and art on wheels. Experience the chaos and the culture of the Matatu. YouTube Video by Explore with Bertin.

Ride Apps & the “Buy Me a Juice” Moment

By the time I opened Bolt and Uber on my phone, I felt like I’d unlocked a new level. I book rides confidently now. I knew where I was going. I knew roughly how much things should cost. I greeted drivers in Swahili, even if imperfectly. Nairobi responded accordingly.

Then came the moment that still makes me laugh. After one ride, the driver dropped me at my hotel. As I reached for the door, he turned around, looked at me seriously, and said, “Buy me a juice.” No smile. No joke. Just confidence.

I paused. Was this bargaining culture? Was this overpricing? Was this Nairobi testing me one last time? I didn’t want problems. I reached into my bag, pulled out some loose shilling change, and handed it to him. He smiled instantly. “Thank you, sister.” That was it. No tension. No argument. Just a moment.

Later, I thought about it and realized something important. Bargaining and overpricing aren’t always hostile. Sometimes they’re surviving. Sometimes humor. Sometimes just human interaction. In Nairobi, confidence shapes how the city treats you. Not arrogance—confidence. And by then, I had it.

A digital illustration of a focused man of African descent driving a car at night through a city street with blurred headlights in the background.
The confidence of a local: Navigating the final miles. Image from Burjicha Dawa

Boda Bodas: Fear, Speed, and Wind

The first time I got on a boda boda — motorcycle taxis that dart through Nairobi traffic with fearless efficiency — my brain screamed this is a bad idea before my body even finished sitting down. There’s something about motorcycles in unfamiliar cities that activates a very specific kind of fear. Not dramatic fear. Practical fear. The kind that asks quiet questions like: Is this safe? Do I trust this stranger? Am I about to regret this in five seconds?

The helmet arrived late, already warm, with a history I didn’t want to imagine. I hesitated. The driver didn’t rush me. That should have been my first clue that Nairobi drivers understand fear better than tourists think they do.

When we started moving, everything happened at once. The speed. The wind. The way traffic seemed to open up magically in front of us. Cars stood still while we slipped through like water, finding cracks. My hands wrapped around the driver without asking for permission — pure survival instinct. It wasn’t romantic. It was panic disguised as intimacy.

Later, I would laugh about it. At the time, I was negotiating with my soul. But something interesting happened halfway through the ride. My grip loosened. My shoulders dropped. My breathing slowed. I started noticing things instead of bracing for impact. The street vendors. The hand signals. The unspoken choreography of traffic that looked chaotic but wasn’t.

Boda bodas teach you quickly: balance isn’t about control. It’s about trust. They are fast, efficient, and slightly terrifying — which makes them perfect for moments when time matters more than comfort. When traffic is unbearable. When you’re late. When you finally stop trying to experience the city safely and start experiencing it honestly.

And yes, the wind is relentless. It will find your hair, your earrings, your thoughts. Do not underestimate it. Secure everything that matters before you ride, including your confidence. By the time I stepped off, my legs slightly shaky, something had shifted. I wasn’t just moving through Nairobi anymore. Nairobi was moving with me.

A line of boda boda motorcycle taxis driving down a Nairobi street, with riders and passengers wearing yellow safety vests and helmets.
Beat the traffic: Boda bodas are the ultimate Nairobi hack for moving fast through the city. Image from Charlie’s Travels.

Tuk-Tuks & the Art of Bargaining

Tuk-tuks — small three-wheeled taxis you flag down from the street for short trips — appear when you least expect them. You don’t summon them. You notice them waiting. Parked casually. Watching. Ready. They feel friendlier than boda bodas and more personal than cars — like a conversation on wheels. Short distances. Neighborhood hops. Market runs where you don’t want to arrive already exhausted.

The first price you’re quoted will rarely be the final price. This isn’t hostility. It’s choreography. Bargaining in Nairobi isn’t about winning. It’s about confidence. Prices adjust to how you stand, how you speak, and how quickly you respond. Hesitation inflates numbers. Calm shrinks them. I learned quickly that laughing while negotiating works better than defending yourself. A straight face, a polite smile, and a number delivered without apology often reset the entire exchange.

And here’s the unspoken rule: never get in before agreeing on the price. Not because people are dishonest — but because clarity protects everyone. Once that number is set, the ride is smooth. No tension. No awkward silence. Just movement and music drifting in from the street.

Over time, I started saving numbers. Fair drivers. Good conversations. People who didn’t overcomplicate things. Nairobi rewards memory and consistency. If you treat people well, the city remembers you. Tuk-tuks taught me something subtle but powerful: money conversations don’t have to be uncomfortable. They just need to be clear.

Three light blue electric tuk-tuks parked in a row in Nairobi, Kenya, with a man in a red shirt standing next to one of them smiling.
Sustainable city hops: Clean, quiet, and ready to navigate the traffic with Tuk-tuks. Image from Clean Technica.

What Nairobi Actually Taught Me

Nairobi doesn’t prey on weakness. That myth dissolves quickly once you stop shrinking. What it really tests is awareness. Preparation. How present you are in your own body.

Fear didn’t protect me in the beginning. It isolated me. Confidence, on the other hand, attracted help without asking for it. Language softened edges. A few Swahili words opened smiles. Eye contact built trust faster than any map ever could.

The city responds to how you move through it. When I walked unsure, people sensed it. When I walked grounded, they mirrored it back. Not because Nairobi is watching you, but because cities are conversations, not obstacles. Travel, I realized, isn’t about bravery. It’s about self-trust. Trusting yourself to read situations. To ask questions. To adapt without panicking.

By the end, Nairobi wasn’t loud or intimidating anymore. It was layered. Warm. Honest. Alive in a way that asks you to meet it halfway.

A close-up, sun-drenched portrait of a young African girl with curly hair, wearing stylish aviator sunglasses and a bright orange patterned hat. She is smiling confidently toward the camera in a warm, outdoor setting.
Moving through the city grounded and present, Nairobi reflects back the confidence you carry. Image from Freepik.

From Fear to Freedom

On my first day, I stayed inside. On my last day, I moved freely.

I didn’t flinch at sounds anymore. I didn’t overthink routes. I trusted my instincts, and the city responded with ease. I caught myself planning a return trip before I had even left. That’s how you know a place has changed you. Nairobi isn’t just somewhere you visit. It’s somewhere you arrive. Slowly. Honestly. With your edges softened and your awareness sharpened.

I didn’t just learn how to get around Nairobi. I learned how to move through unfamiliar places without shrinking.

A woman with a beautiful afro and large sunglasses dances with her eyes closed and arms raised, holding a beer bottle. She is bathed in vibrant blue and green club lights, fully immersed in the music and the moment.
Arriving at freedom: From watching through a window to losing yourself in the rhythm of the Nairobi night. Image from Freepik.

FAQs

1. Is Nairobi safe to move around alone as a first-time visitor?

Yes, but safety in Nairobi depends more on awareness than avoidance. Knowing where you’re going, moving with confidence, and understanding basic local norms make a big difference. Like any major city, some areas are better navigated with locals, especially at night.

2. Do I need to know Swahili to get around Nairobi?

Not necessarily. English is widely spoken, especially in transport, hotels, and urban areas. However, learning a few basic Swahili greetings can instantly change how people respond to you and make everyday interactions warmer and easier.

3. How do locals choose between matatus, boda bodas, tuk-tuks, and ride apps?

It usually comes down to urgency, distance, traffic, and cost. Locals switch between all of them fluidly depending on the situation; there’s no single “best” option, just the most practical one at that moment.

4. Is bargaining expected in Nairobi transport?

Bargaining is common with informal transport like boda bodas and tuk-tuks, but not with matatus or ride apps. It’s less about haggling aggressively and more about confidently agreeing on a fair price before the ride begins.

5. What’s the biggest mistake first-time visitors make when navigating Nairobi?

Over-isolating themselves out of fear. Many visitors rely only on hotels and ride apps, missing out on the city’s rhythm and warmth. The key isn’t to take unnecessary risks; it’s to engage thoughtfully instead of staying invisible.

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